Privacy,
in plain words.

1. Conversations and the parent app

The current development service processes spoken input to generate replies. Ainia does not save audio recordings. Conversations are saved as text. The unreleased parent app is being built to provide text history, insights, and personalization; these descriptions do not mean the app is publicly available or that a child account can be activated now.

Text can contain personal information if a child mentions it. Help your child avoid sharing details such as their address, school, passwords, or information about other people.

Ainia Inc. operates this service. Any external speech, AI, or storage providers used for device conversations, their processing locations, and their retention and model-training settings have not yet been confirmed in this notice. The statement about Ainia’s audio storage is not a separate assurance about every provider’s handling of data.

Text conversation history is currently retained indefinitely, without an automatic deletion deadline. This describes the current practice; it does not mean indefinite retention satisfies children’s privacy requirements. A defined retention schedule and the process for fulfilling parent deletion requests still need to be established.

2. Website visits and cookies

This website is intended for adult parents and guardians. The website does not collect a child’s voice or conversations with the toy.

A first-party cookie stores the random browser identifier and assigned page version. It expires after 30 days and may be renewed on later visits. Clearing or blocking the cookie can reset the page assignment; it does not erase records already stored on our servers.

Our measurement records do not contain a child’s name, audio, transcript, payment-card details, email, or shipping address. The identifier is pseudonymous rather than fully anonymous because it can be associated with an order reference. We do not use this website measurement for advertising retargeting. The current site does not load Google Analytics or a Meta advertising pixel.

Preview pages do not set this experiment cookie or record these analytics events. Our hosting infrastructure may separately process request information such as IP addresses and technical logs needed to deliver and protect the website.

Adult launch notifications

The launch-notification form is for adult parents and guardians. With your explicit agreement, we collect your email address, preferred notice language, selected product interest, referral and campaign labels, originating page, the version of your agreement, and submission and consent timestamps. We use these details to let you know when Pooka is ready and to understand which adult audiences are interested.

We do not ask for a child’s name, birthday, voice, transcripts, payment details, or shipping address. This request is not a payment, reservation, child account, or consent to collect a child’s information. A successful signup displays an on-page confirmation; it does not send an automatic email.

Requests are stored in our hosted database and visible only to the authorized administrator. The administrator can record whether a notice has been sent or you have withdrawn. We do not automatically add you to a chat group or unrelated marketing list. Repeat unauthenticated submissions do not overwrite an existing request or reactivate a withdrawn one.

To withdraw or request deletion, email hello@ainia.ai from the address you registered. Requests and status records remain until we handle removal; there is no automatic deletion schedule. We may retain the minimum suppression information needed to respect a withdrawal. Administrator exports or related support emails are separate records that also need to be considered.

Family research and pilot registrations

The family pilot form is for adult parents and guardians. With your agreement, we collect your name, email address, phone number, and US shipping address to coordinate the pilot, follow up by email or phone, and arrange a shipment if you participate. Your shipping address includes your street and optional apartment or suite, city, state, ZIP code, and country. We use the parent or guardian’s name as the recipient. We also save the submission time, the version of your contact and shipping agreement, referral labels, and the originating website page. Our administrator can keep participation status, private follow-up notes, and contact dates with your registration.

After a successful signup, the page confirms that research interest has been recorded. While the required parent app is unavailable, it does not issue a promotion code or order link. Registration does not activate a child account or reserve a device, and it does not send an automatic email or text message. Earlier registrations may also include age group, family interests, language and play preferences, school or community, and comments supplied through the previous form; we retain those details with their original contact agreement.

Registration details are stored separately from website measurement records in our hosted database. Our team accesses them through the authorized administrator’s dashboard and may export them for pilot coordination. When arranging a shipment, we share the recipient’s name, shipping address, and any contact details needed for delivery with the fulfillment or delivery providers handling that shipment. We do not display registrations publicly, include shipping details in website analytics, enroll you in an unrelated marketing list, or add you to a parent chat group automatically.

Use an adult parent or guardian’s contact details and shipping address. Please do not add a child’s name, exact birth date, recordings, private conversations, medical information, or other information about a child. This form does not ask a child to interact with AI. Agreeing to research contact is not consent to activate a child account; any home pilot requires separate setup and parental-consent arrangements before children begin.

We keep registrations and follow-up records until the administrator removes them; there is no automatic deletion deadline. You may withdraw your interest, update your details, or request deletion by emailing hello@ainia.ai from the address you registered. The administrator can permanently remove the registration from the active database. Emails and downloaded exports are separate records and must also be considered when handling your request.

3. Checkout, orders, and support

Stripe collects the payment, contact, and delivery information needed for your order. Ainia uses order information to fulfill purchases, arrange delivery, provide support, and handle returns and refunds. Do not send full payment-card numbers or security codes by email.

Checkout links pass a random visit reference and campaign labels to Stripe to attribute purchases to a landing page. Coupon codes are passed to Stripe for validation and are not recorded by website analytics. Separate launch-notification forms do not collect payment or delivery information.

After a payment is verified in Stripe, we can manually record its checkout-session reference, visitor and page reference, payment date, amount, and refund details in our restricted reporting dashboard. This reporting database does not store payment-card details.

If you email us, we receive your email address, message, and any information you include. Send your order number or checkout email for order support. Please avoid sending a child’s private conversations or other sensitive information in an initial request.

4. Providers and access

• Stripe: payment processing and checkout. See Stripe’s Privacy Policy.
• OpenAI’s Sites service and Cloudflare infrastructure: hosting this website, its reporting database, adult launch-notification requests, and family research registrations. See OpenAI’s Privacy Policy and Cloudflare’s Privacy Policy.

This list describes the website and checkout; it is not a complete list of providers for the Pooka device or parent app. Access to the website’s reporting dashboard is restricted to the authorized administrator. Provider policies describe their own practices and do not replace Ainia’s responsibilities.

5. Retention and privacy requests

Website analytics and manually recorded order-attribution records remain in our database until Ainia removes them. There is currently no automatic deletion schedule for those records. The 30-day browser-cookie expiration does not set a 30-day server-storage limit. Payment and order records may also need to be retained for accounting, disputes, and other legal obligations.

The unreleased parent app is intended to let parents view saved text conversations and insights after a properly authorized setup. Parents have rights to review their child’s personal information, request deletion, and refuse further collection or use. Email hello@ainia.ai to make a request. We may need information to verify that the request comes from the parent or authorized account holder.

The operational process and completion timeframe for deleting child accounts, transcripts, derived insights, and any provider copies have not yet been confirmed. Sending a request or removing a browser cookie does not itself delete those records. This notice does not claim that a self-service deletion control is currently available.

You can also contact us about your own website, order, or support information. Privacy rights depend on applicable law; nothing in this notice limits rights you have under that law.

6. Updates to this notice

We will update this page as practices and controls change, with a revised date above. Changes that require direct parental notice or consent must be handled through that process; posting revised terms or a privacy notice is not a substitute.